I'd suggest you reach out to our support team to further check the status of your direct deposits. Hello, here to help you figure out why you're experiencing this issue processing a direct deposit transaction. Telling my employees that their paychecks are delayed is not going to make this situation any better. I seriously need this bug in your system to be fixed. I'll be paying my employees twice in one week. I am placed in a difficult spot because I will need to issue this employee and the rest of my employees a physical paycheck because these funds have not posted. The chat is not available at this time so I can speak with a representative. I've tried calling the customer support line but you phones lines are not accepting calls at this time. However, you can see the funds were deducted from our the company's corporate bank account.
I received a text message from a employee stating, her paycheck did not post to her account. I ran payroll on Wednesday before the 5 pm pst cut off time and funds are to be deposited into my employees account today, May 14. I am having the exact same problem regarding my employees paychecks that are direct deposited. My name is Katrina Jefferson and I am a payroll clerk for a tech company in New York state.